Welcome to jiaxing guolian environmental technology co., LTD., which is specialized in producing food waste processor.

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FAQ

Q: what if you shouldn't grind something? Like chopsticks, spoons.  

A: you only need to turn off the power of the processor and take out the items.


Q: will the shutdown affect the normal operation of the water system and hinder the flow of water? 

A: no, the food garbage processor is equivalent to a thick pipe when it closes, which will not affect the normal operation of the water system. 


Q: if you turn on the power, the garbage processor doesn't have any sound. 

A: please turn off the power, then turn on the power and press the red reset button at the bottom of the processor. If repeated operation several times has no effect, please call the overflow customer service hotline. 


Q: if you turn on the power, the garbage processor is humming, but what about not working? 

A: please turn off the power supply first, use the rotate hole of the bottom of the machine with the side of the machine, return to turn on the power, and press the red reset button at the bottom of the processor. If repeated operation several times has no effect, please call the overflow customer service hotline.


Q: does it make a bad smell?

A: the process of food waste disposal is itself a self-cleaning process, so it doesn't produce a bad smell. If the processor is not used for a long time, use lemons or oranges to make the components in the processor smell fresh.


Q: do you need a special tank? 

A: the overflow food garbage processor is compatible with the current standard diameter (90mm) in the market. If you have a non-standard water tank installed in your kitchen, you can also use the conversion interface to connect.


Q: does the use of the spillway food waste processor cause the launching system to be blocked? 

A: it will not affect the launching system. Food waste by love comfortable easy food waste processor grinding into 2 ~ 5 mm size particles, by tongji university and the national engineering research center of urban pollution control research results show that the excessive union food waste processor family bent pipe sediment removal and won't cause congestion.


Q: is it safe to use overflow food waste processor?

A: very safe.

• there is no razor blade or cutter in the equipment and no safety problems for children in the family.

• all grinding is achieved by high performance and long life motors.

• the product is manufactured under strict international safety standards and USES air switches for electrical isolation.

• in the course of decades of use, there has been no personal safety problem with the overflow food waste processor.

• the overflow food waste processor carries the CE safety certification mark required by the eu and other countries.